Privacy Policy

1. Information We Collect

1.1 Information You Provide to Us

We collect information you provide directly to us, including:

• Account information: name, email address, password, and profile information when you create an account
• Payment information: billing address and payment card details processed by our payment processors (we do not store full card numbers)
• Communications: information you send us via email, support tickets, or other communications
• Content: photos, videos, and other media files you upload to use with our Services

1.2 Information We Collect Automatically

When you use our Services, we automatically collect certain information, including:

• Usage data: features used, edits performed, time spent, and similar usage metrics
• Device information: hardware model, operating system, browser type, and IP address
• Log data: server logs including access times, pages viewed, and error logs
• Cookies and similar technologies: as described in our Cookie Policy

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related transaction information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments and questions
• Monitor and analyze usage trends and usage of the Services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize the Services and improve your experience
• Send promotional communications, subject to your preferences
• Comply with legal obligations

3. Your Media Files and AI Processing

Photos and videos you upload to Quickture are processed by our AI systems solely to provide the editing services you request. We do not use your uploaded media to train our AI models without your explicit consent. Your media files are stored securely and are not shared with third parties except as necessary to provide the Services (such as our cloud storage and processing infrastructure providers).

You retain all ownership rights to the media files you upload. You may delete your uploaded files at any time through your account settings. Deleted files are permanently removed from our systems within 30 days.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: With vendors and service providers who perform services on our behalf, including payment processing, cloud infrastructure, and customer support
• Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets
• Legal requirements: When required by law, court order, or to protect the rights and safety of our users
• With your consent: With your permission for any other purpose

5. Data Retention

We retain personal information for as long as your account is active or as needed to provide you with Services. We retain account data for a reasonable period after account closure to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated personal information at any time by contacting [email protected].

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your personal information in a portable format
• Opt-out: Opt out of promotional communications at any time via the unsubscribe link in any email

To exercise these rights, please contact us at [email protected].

8. International Data Transfers

Quickture is based in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

9. Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by posting a prominent notice on our website. Your continued use of the Services after the effective date of the revised policy constitutes your acceptance of the changes.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Quickture, Inc.
11150 Santa Monica Boulevard, Suite 1600
Los Angeles, CA 90025
[email protected]